How to Hire a Virtual Customer Support Team
Now that 2020 proved people can work remotely and still get amazing work done, customer support and service leaders are making the remote trend permanent. According to a Gartner survey...
Top Considerations for Online Customer Onboarding in Financial Services
Digital banking is growing. In 2019, 71% of UK consumers had used at least two online financial services, up from 14% in 2015. In the US, adoption grew to 46%...
12 Ways To Create An Unmissable Cyber Security Awareness Campaign
Cybersecurity breaches continue to be a constant threat to the daily business operations of organizations all around the world. Nearly 80% of senior IT and IT security leaders believe their...
Pipeline Ransomware Attack: What We Know and How to Prepare
The largest fuel pipeline in the United States, Colonial Pipeline, halted operations because of a ransomware attack. The attack was carried out by the cybercriminal group DarkSide. Much of the...
Empower contact center agents to work from anywhere
Give your contact center the agility it needs by freeing your agents to work securely from wherever they need to be. In this new eBook, you’ll discover how to use...
Investing in a long-term security strategy the 3 keys to achieving SASE
As organizations work to migrate to the cloud — and work moves away from the data center towards the edges of the network — exposure to threats continues to rise....
SASE Convergence of Cloud Security and Networking
Network security is no longer confined to the data center. Its new address is in the cloud. As security shifts toward the user and their infinite number of devices, the...
ESG ECG: Transitioning Network Security Controls to the Cloud
The research was based on more than 375 responses from IT/information security professionals responsible for evaluating, purchasing, and managing network security technology products andservices. The primary goal was to determine...
SASE For Dummies
The network and security landscape is changing, which leaves gaps in the existing security stack. As the network evolves, it paves the way for a new security concept: the Secure...
GMG Romero Games
How Unity equipped Paradox Interactive with the technical advice and expertise they needed to make an excellent game Every game developer wants more resources to call on to ensure their...