Dramatic changes in consumer purchase behavior related to e-commerce and health and wellness preferences have created the need for a new approach to
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Better customer service starts with better tools for the agent. Deepgram elevates Sharpen’s contact center customer experience by arming agents with fast, accurate,
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Workload automation has become a key element of DevOps maturity. According to EMA, automation is helping enterprises deliver better applications more quickly—and artificial
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Good data governance helps businesses increase the value of their data while improving efficiency and brand image. In this eBook, O’Reilly discusses the
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Many applications are built from highly distributed components and integrations deployed across multiple operating environments that span on-premises, public cloud, private cloud, and
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BMC Software commissioned Forrester Consulting to evaluate the state of workflow automation at large companies. To explore this topic, Forrester conducted a survey
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